Two blue sustainable above board wood-fibre chopping boards..

Privacy Policy

Last updated: September 2025

ABOVE BOARD® respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website [www.theaboveboard.co.uk] and related services.

Information We Collect

We may collect and process the following personal data:

  • Identity Data: Name, company name (if applicable).

  • Contact Data: Email address, telephone number, billing and shipping address.

  • Transaction Data: Details about payments and orders you make with us.

  • Technical Data: IP address, browser type, device information, website usage data (via cookies/analytics).

  • Marketing Data: Your preferences in receiving marketing communications.

How We Use Your Information

We use your data to:

  • Process and deliver your orders.

  • Manage payments, refunds, and account activity.

  • Provide customer support.

  • Improve our website, products, and services.

  • Send you updates, offers, or newsletters (only if you’ve opted in).

  • Comply with legal, tax, and regulatory obligations.

Legal Basis for Processing

We process your data under one or more of the following grounds:

  • Contract – to fulfil your purchase or service request.

  • Consent – where you have opted in to receive marketing.

  • Legal obligation – to comply with UK/EU laws.

  • Legitimate interest – to improve our services and prevent fraud.

Sharing Your Information

We do not sell your personal data. We may share data with trusted third parties, including:

  • Payment providers (e.g. Stripe, PayPal).

  • Delivery companies (e.g. Royal Mail, couriers).

  • IT and website hosting providers (e.g. Squarespace).

  • Analytics and marketing platforms (if applicable).

All third parties are required to keep your information secure and use it only for the services they provide to us.

Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy, and in line with legal and tax requirements.

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of incorrect or incomplete data.

  • Request deletion of your data (subject to legal obligations).

  • Object to processing based on legitimate interests.

  • Withdraw consent for marketing at any time.

  • Request data portability.

To exercise these rights, contact us at [insert email address].

Cookies

We use cookies to improve your browsing experience, analyse traffic, and personalise content. You can manage cookies through your browser settings. For more detail, see our Cookie Policy.

Data Security

We have implemented security measures to prevent your personal data from being lost, misused, or accessed without authorisation.

International Transfers

If we transfer data outside the UK/EEA, we ensure it is protected by appropriate safeguards (such as standard contractual clauses).

Contact Us

If you have any questions about this policy or how we handle your data, please contact:

ABOVE BOARD®
Email: info@theaboveboard.co.uk

If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): www.ico.org.uk